Privacy Policy



General terms:

MMO-LVL highly value our customers and those who visits “” website personal data. Any changes in our privacy policy would be published at and valid once they appear. Your further usage of this service means that you agree to this rules.

Sad but necessary bit: If you disagree with this Privacy Policy, you should discontinue using our services. If you agree with our Privacy Policy, then you can place orders on our website.

Gathering and collecting personal information:

Website gathers and stores personal information only for completion of orders and informing our customers about policy changes and discounts.  Personal Information means information that can identify you as a specific individual, such as your name, address, phone number, e-mail address, or other contact information, whether at work or at home.

You will be informed using your personal data only after your agreement. When a Client gets any information via email, he also gets a link using which a Client can disable any further notification.

That rule does not apply to information about an order, including order id, payment and stages of completion.

To ensure safety, we may collect identity verification information (such as images of your government issued ID, passport, national ID card, or driving license) or other authentication information. An ID helps us to check that everyone is who they say they are—and we can therefore do an even better job of keeping fraudulent users away from our site. We can also keep accounts more secure and better determine that everyone who uses this site is over 18 years old. If you are under 18, or your ID doesn't appear to be valid, you won't be able to use our services, your order will be canceled and money will be refunded.  But whatever the reason, your ID will never be shared with anyone else who uses our site.

Even if you did not place an order when using our sites, when you visit our websites or apps we automatically collect certain information. This includes your IP address, the date and time you accessed our services, the hardware, software or internet browser you use and information about your computer’s operating system, like application versions and your language settings. We also collect information about clicks and which pages have been shown to you. If you are using a mobile device, we collect data that identifies your mobile device, device-specific settings and characteristics, app crashes and other system activity. When you place an order, our system registers through which means and from which websites you have placed your order or entered the website.

Usage of personal data:

We can use your personal data for the following:

Informing you about your order details.

Improving quality of the service and overall performance.

Sending you information about changes at our website, with option to disable such notification.

Communicating with you: There may be other times when we get in touch, including by email, by post, by phone or by texting you – which method we choose depends on the contact information you’ve previously shared with us. And we process the communications you send to us.

Administer loyalty programs.

Detect and prevent fraud and other harmful activity.

Resolve any disputes with any of our Members.

Protection of your personal data:

We observe reasonable procedures to prevent unauthorised access to, and the misuse of, personal data.

We use following methods to protect your data:

All data about your credit card goes through such payment systems as paypal, etc., NOT directly to us.

All required security methods are applied to our hosting. Server is regularly checked for viruses and bugs.

All emails, skype, telephone numbers are secured by our database and can only be accessed by administration of MMO-LVL

We will retain your personal data for as long as we deem it necessary to enable you to use our services, to provide our services to you (including maintaining the online user account (if created)), to comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Statement. If you have a question about a specific retention period for certain types of personal data we process about you, please contact us via the contact details provided below.

The control the personal data you have given to MMO-LVL:

We want you to be in control of how your personal data is used by us. You can do this in the following ways:

- you can ask us for a copy of the personal data we hold about you;

- you can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you but, as explained below, you may be able to make such changes yourself;;

- in certain situations, you can ask us to erase, or block or restrict the processing of, the personal data we hold about you, or object to particular ways in which we are using your personal data;

- in certain situations, you can also ask us to send the personal data you have given us to a third party.

Where we are using your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your personal data based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal data subject to applicable law,

We rely on you to ensure that your personal data is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of to your personal data by contacting us.

If you have an online user account, you can access a significant amount of your personal data through our website. Our website generally present you with the option to add, update or remove information we have about you.

For any of your requests in regards to this Privacy Statement and to exercise any of your rights or if you have a complaint, please contact us via the contact details provided below.

If you wish to object to the processing of your personal data on the basis of legitimate interest and no opt-out mechanism is available to you directly, please contact us via the contact details provided below.

Giving information to third party: never gives your personal information to third party, except as described in Appendix A. We have a right to place any links or banners of other web sites at ours.

Usage of your WOW account:

In case when you are ordering piloted mode - we can change key bindings on your gaming account.

If you have any questions about this Privacy Statement or about our processing of your personal data, please contact us via the contact details provided below.


When a chargeback is requested for your order by either you or by the holder of the credit card used to make your order, we need to share certain orders details with the payment service provider and the relevant financial institution to handle the chargeback. We may share information with relevant financial institutions, if we consider it strictly necessary for fraud detection and prevention purposes.

Contact us:

You can always get in touch with us by:

Any contacts listed here.

Email: [email protected]

Live-chat on web-site